Internet Technology (IT) is the subject of debate in the business community with regard to one important question: Is IT rocket science or not? Some opine that the economy expands when IT management is left to the same professionals that run the businesses that are supported by their websites. Others are of the belief that only IT experts can make the Web work hard for you. Both have good points and make valid arguments. And both say the other is wrong.
Hiring an IT professional for your business is also something that business consultants go back and forth on. It really comes down to what sort of business you’re in. If your company specializes in server hosting, online gambling or other such tech-savvy ventures, there may not be much that an IT expert can offer you. If you sell Widgets and nothing else, those who make their living managing e-commerce may have some very valuable advice and service to offer.
Another point to consider is how much time you may be spending working on your own website development. If your time is extremely valuable, with deadlines haunting your every move, you probably don’t want to do your own IT work any more than you would want to shampoo your own carpets. When time is money, hire someone who can do the work quickly and efficiently. The opposite may also hold true. If your e-commerce is plagued by IT problems (coupled with insufficient IT response), you may want to hire your own “techies” and manage such things in-house.
For some, it may all boil down to a matter of trust, and that in turn may be based on past experience. Nobody touches a hot stove more than once (or, in some unfortunate instances, twice). Routine analysis of your business practices, with the bottom line as a key indicator, will help you make the right decision with regard to your management of e-commerce.
Working all of these questions out before hand is important. Starting with a business plan template can help organize your business goals and save you money.